Frequently Asked Questions
Will it leave streaks or water marks on my windows?
No! The powerful suction and premium silicone squeegee blade work together to remove dirty water instantly, helping leave windows, mirrors, and shower screens crystal clear and streak-free.
What surfaces can I use it on?
The Cordless Window Vacuum is designed for much more than just windows. It's perfect for shower screens, mirrors, glass doors, tiles, countertops, car windows, and other smooth surfaces, making it an all-in-one cleaning tool for your entire home.
Where are you located?
Our head office is located in Gold Coast, QLD
How much does shipping cost?
Shipping is free on all orders to Australia.
Why is this better than using paper towels and a regular spray bottle?
Unlike traditional cleaning methods that leave streaks, drips, and wasted time, this all-in-one system sprays, wipes, and vacuums away dirty water in one simple process. You'll get crystal-clear results faster, with less effort and no mess left behind.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How can i contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at livingcraftedhq@gmail.comΒ
Β Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.