Crafted For A Better Living
Thoughtfully designed essentials that elevate comfort, function, and everyday life at home.
Frequently Asked Questions
What makes Living Crafted different from other home stores?
At Living Crafted, we focus on thoughtfully designed essentials that elevate everyday living. Every product is selected for its balance of function, quality, and timeless design not trends. We prioritise practical innovation and clean aesthetics that fit seamlessly into modern Australian homes.
Can I trust the quality before purchasing?
We stand behind the products we offer. Each item goes through a careful selection process, and we only stock pieces we would confidently use in our own homes.
Where are you located?
Our head office is located in Gold Coast, QLD
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 2 to 9 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at livingcraftedhq@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
Living Crafted exists to elevate home and living for everyday Aussies. We create thoughtfully designed, practical, and stylish solutions that turn ordinary spaces into inspiring sanctuaries. Our mission is to make beautiful, functional living accessible, helping Australians craft homes they truly love and live in confidently.
Fast, Free & Secure Shipping Australia Wide
We believe better living shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your home essentials are packed with care and delivered straight to your door—so you can start enjoying your space sooner.