Frequently Asked Questions
Why choose titanium over wood or plastic?
Titanium won't absorb moisture, harbour bacteria or retain food odours, making it a cleaner and more hygienic choice.
Will it last longer than traditional boards?
Absolutely. Titanium resists warping, cracking and everyday wear, delivering years of reliable performance.
Is my current cutting board making my family sick?
Possibly and most people have no idea. Traditional wooden and plastic cutting boards are porous, meaning they absorb moisture, trap food particles and harbour bacteria deep within the surface that regular washing simply can't remove. Studies have shown that a used wooden cutting board can contain more bacteria than a toilet seat. The Titan Board's completely non-porous titanium surface gives bacteria nowhere to hide, rinse it under water and it's genuinely clean, every single time.
Is the titanium cutting board easy to clean?
Yes. Its non-porous surface rinses clean in seconds and won't trap food residue, stains or smells.
Where are you located?
Our head office is located in Gold Coast, QLD
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 24 month quality guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at livingcraftedhq@gmail.comΒ
Β Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.